Our business integrity

Respecting privacy and confidentiality

We ensure we collect, use and store personal data lawfully and securely. We apply the same care to our own confidential data.

What does this mean for JTI?

Throughout our operations, we collect and handle personal information relating to our employees, business partners and other stakeholders. We have a duty to treat all such information carefully and confidentially and only work with data that is necessary for the effective operation of JTI.

We also produce business-sensitive information about our Company, which calls for the same level of care.

Unlawful or unauthorized disclosure of personal information or confidential information can harm our reputation and negatively impact the business.

What does this mean to me as an employee?

I am careful when I work with personal information. I always respect the privacy of the individuals involved and use the information lawfully.

I am especially careful when I wish to share personal information. I do so only if there is a legitimate business reason. If I am in doubt, I seek guidance from the local or regional Legal Counsel.

I only use secure and approved JTI IT solutions to store and share confidential and personal information. I keep my devices and documents secure, and I maintain strong and secure passwords for accessing JTI IT systems, websites and other company assets.

I take extra care when working outside of JTI premises to ensure unauthorized people cannot overhear, see or access confidential information or passwords.

If I receive confidential information and I am unsure of its origin or intended purpose, I speak to my manager. I never respond to suspicious messages requesting confidential information and I don’t open links or attachments contained in such messages.

I immediately report any suspected breach of confidentiality or misuse of information to my local or regional Legal Counsel, or a member of the Compliance or Information Security teams.

What information does this refer to?

Personal information is any information relating to an individual, for example name, address, contact details, identification numbers, as well as details about their health, family, finances or job.

Confidential information includes information related to our operations, products, business plans, business partners, which, if disclosed could damage JTI’s business or reputation.

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